HR Operating Model & HR Transformation

Transforma modernizes HR so it operates as a scalable, business-aligned function—reducing friction for employees and managers while improving speed, consistency, and accountability. We redesign how HR delivers services, clarify roles across HR, streamline processes, and build a practical roadmap that strengthens experience and outcomes as your organization grows.

What’s included

• Current-state assessment & service experience review — Evaluate HR capabilities, service delivery, pain points, and employee/manager experience.
• HR operating model design — Define the future-state HR structure, scope, and governance.
• Role clarity & ways of working — Clarify HR responsibilities, decision rights, escalation paths, and operating rhythms with business leaders and managers.
• Process redesign & standardization — Streamline core HR processes with templates and workflows.
• HR service catalog & intake model — Create a clear menu of HR services, request pathways, service levels, and a case management approach.
• Capability building for HR and leaders — Training and playbooks for HR and people leaders to ensure consistent execution and better manager self-service.
• Transformation roadmap & measurement — Phased implementation plan with milestones, owners, change management, and success metrics.

Outcomes

• A clearer, more scalable HR function with defined accountabilities
• Faster, more consistent HR service delivery and improved employee experience
• Reduced operational burden through streamlined processes and better self-service
• Stronger compliance and reduced risk through standardization and documentation
• HR positioned as a strategic partner—enabled by a modern operating model