Lean Six Sigma

Transforma applies Lean Six Sigma to simplify workflows, reduce waste, and improve service quality—so your teams can deliver faster, more consistent outcomes with less effort. We combine proven process-improvement methods with practical change enablement, helping you diagnose root causes, redesign processes, and embed controls that sustain results across business operations.

What’s included

• Process discovery and scoping — Define the problem, objectives, stakeholders, and success measures; select high-impact processes for improvement.
• Current-state mapping — Document workflows, handoffs, cycle times, failure points, and rework using Lean tools (SIPOC, value stream mapping, process maps).
• Data-driven root cause analysis — Identify what’s driving variation and defects (Pareto, 5 Whys, fishbone, baseline metrics).
• Future-state design and simplification — Redesign the process to remove waste, reduce steps, clarify ownership, and improve customer experience.
• Standardization and controls — Create SOPs, templates, SLAs, checklists, and quality controls to ensure consistency.
• Implementation and change enablement — Rollout planning, training, communications, and manager toolkits to drive adoption.
• Measurement and continuous improvement — KPI dashboards, control plans, and feedback loops to sustain gains over time.
• Capability building (optional) — Practical Lean Six Sigma training for leaders and teams to build internal improvement muscle.

Outcomes

• Reduced cycle time and faster delivery of services and decisions
• Fewer errors, less rework, and improved quality and compliance
• Clearer process ownership and stronger cross-functional handoffs
• Better employee and customer experience through simpler workflows
• Sustainable improvements supported by metrics, standards, and controls